TERMS AND CONDITIONS FOR SUPPLY OF SERVICE

 

Please read all these Terms and Conditions.

As I can accept your order and make a legally enforceable agreement without further reference to you, you must read these Terms and Conditions to make sure that they contain all that you want and nothing that you are not happy with.

Application

These Terms and Conditions will apply to the purchase of the services by you (the Customer or you). I am Nasrawy Ltd, a company registered in England and Wales under number 13209294 whose registered office is at 13 Russell Place, London, NW3 2BY with email address [email protected] (the Supplier or me or I).

This agreement is between two businesses (this program is intended for business owners, coaches, and professionals seeking to improve their health, energy, and long-term performance).

You confirm that you are purchasing these Services in the course of your business, trade, or profession, as a coach or other professional, and not as a consumer under UK law.

You understand and accept that consumer cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply.

These are the terms on which I sell all Services to you.

Before placing an order on the Website, you will be asked to agree to these Terms and Conditions by clicking on the button marked “I confirm that I am purchasing these services in the course of business, as a coach, consultant, or professional, and not as a consumer under UK law. I understand that consumer cancellation rights do not apply. I have read and agree to the Terms and Conditions.”

If you do not click on the button, you will not be able to complete your Order.

You can only purchase the Services from the Website if you are eligible to enter into a contract and are at least 18 years old.

Interpretation

Contract means the legally-binding agreement between you and me for the supply of the Services;

Delivery Location means the Supplier's premises or other location where the Services are to be supplied, as set out in the Order;

Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;

Order means the Customer's order for the Services from the Supplier as submitted following the step-by-step process set out on the Website;

Privacy Policy means the terms which set out how I will deal with confidential and personal information received from you via the Website;

Services means the services advertised on the Website of the number and description set out in the Order;

Website means my website www.znasrawy.com on which the Services are advertised.

Services

The description of the Services is as set out on the Website, or other form of advertisement.

In the case of Services made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

All Services which appear on the Website are subject to availability.

I can make changes to the Services which are necessary to comply with any applicable law or safety requirement. I will notify you of these changes.

Customer Responsibilities

You must co-operate with me in all matters relating to the Services, provide me and my authorised employee and representative, Zainab Nasrawy, with access to any premises under your control as required, provide me with all information required to perform the Services and obtain any necessary licences and consents (unless otherwise agreed). You must not threaten, intimidate or harass my representative Zainab Nasrawy in any way.

Failure to comply with the above is a Customer default which entitles me to suspend performance of the Services until you remedy it or if you fail to remedy it following my request, I can terminate the Contract with immediate effect on written notice to you.

Fees and Payment

The fees (Fees) for the Services, and any additional charges, are those set out on the Website at the date I accept the Order or such other price as we may agree in writing.

Fees and charges include VAT at the rate applicable at the time of the Order (if applicable).

You must pay by submitting your credit or debit card details with your Order, or as otherwise agreed in writing, and I may take payment immediately or before delivery of the Services.

Refund Policy

Due to the high level of personalization, intellectual property, and time investment involved in the Services, I do not offer refunds once Services have commenced. You understand and agree that by purchasing the program, you are making a firm commitment to the full program fee.

However, in the event of a serious personal emergency on your part (such as a bereavement, sudden illness, or other exceptional circumstances), I may, at my sole discretion, offer to pause or reschedule the Services for a reasonable period so that you can complete the program at a later date. 

Any such decision will be made on a case-by-case basis and is not guaranteed.

Refunds will only be considered in the event that I fail to deliver the Services as outlined in the ‘Failure to Deliver Services’ section of this agreement.

Delivery and Performance

I will deliver the Services by the time or within the agreed period or, failing any agreement, within a reasonable time.

In the event of an emergency, including but not limited to illness, family emergency, or any other unforeseen circumstance beyond my control, I (Zainab Nasrawy or Nasrawy Ltd) reserve the right to postpone the Services and deliver them at a later date.

You agree to accept such a postponement and understand that this does not constitute a breach of contract.

A new schedule will be provided in writing within a reasonable timeframe.

I aim to provide Services with reasonable skill and care. My Services include frameworks and assignments to complete, unlimited written Q&A for the duration of the program, a personalized Nutrition Blueprint based on the Nasrawy Method, and two video calls (60 minutes each).

You agree that both video calls will be recorded as part of the service. These recordings are required for internal documentation and quality assurance purposes, and your consent to this is a condition of working together.

If you do not agree to the calls being recorded, I will be unable to proceed with the coaching program.

The recordings will remain confidential and will not be shared by me with any third party or made public without your explicit written consent, unless required by law.

Likewise, you agree not to share, publish, or distribute the recordings in any format. You may use them for your personal reference only.

Failure to Deliver Services

I am committed to delivering the Services as described in this agreement with reasonable care and skill.

These Services include two one-hour video calls, a personalized Nutrition Blueprint, written Q&A support during the program period, and relevant frameworks and assignments.

If I fail to deliver one or more of the core components of the Services due to circumstances within my control, and no suitable remedy (such as rescheduling or a reasonable alternative) can be agreed, you will be entitled to a partial or full refund, proportionate to the part of the Services not delivered.

Refunds will be calculated based on the relative value of the missing component(s), as determined in good faith.

Termination

Either you or I may terminate the Contract or suspend the Services at any time by written notice to the other if that other:

• commits a serious breach of the Contract and it is not remedied within 30 days of notice;
• is subject to any insolvency, bankruptcy, or liquidation proceeding.

On termination, both parties will remain liable for obligations and rights accrued before termination.

Limitation of Liability

Nothing in this agreement shall limit or exclude my liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

Subject to that, I shall not be liable for indirect, special or consequential loss, or any loss of profit, goodwill, or opportunity.

Governing Law

This Contract and any non-contractual matters are governed by the law of England and Wales.

Disputes may be submitted to the jurisdiction of the courts of England and Wales.

DISCLAIMER

Although this educational opportunity provided by Nasrawy Ltd may contain materials from Dr. John McDougall, his books and website, course lessons and all of Dr. McDougall’s content is presented entirely independent of Nasrawy Ltd.

The use of “McDougall” materials in any form is not an endorsement of the Services presented, nor should you expect the same weight loss and/or medical benefits experienced during the McDougall Program.

Check with your healthcare provider before changing your diet or medications.

By doing anything in relation to any of my Services, information, ideas or suggestions I share with you, you are indicating that you are over 18 and agree to these terms.

I am not a doctor. I do not practice medicine, give medical advice or sell any medical products or services. I have completed 'The Starch Solution Certification Course' created by John McDougall MD.

The Services, teaching and coaching I offer are not replacements for medical treatment or assistance. You should always see a medical professional for medical assistance. You should get approval from a medical professional before following any of the Services, information, ideas or suggestions I share with you.

I am not responsible for any situation caused by a delay of your using medical assistance as well as any interpretations, occurrences, perceptions, unsafe action or misuse in relation to any Services, information, ideas or suggestions I share with you.

I am not responsible for any liabilities incurred due to any alleged issues, problems or losses or attorney fees arising from any claims made, in relation to any of my Services, information, ideas or suggestions I share with you.

You, your estate and your family will make no claims against me of any form in relation to any of my Services, information, ideas or suggestions I share with you.

Diet is powerful medicine. Do not change your diet or start an exercise program if you are seriously ill or on any medications unless you are under the close supervision of a medical professional with a full understanding about how nutrition and diet affects health and interacts with the medications you are taking.

While following the diet I recommend in my program or any vegan diet, you should take a supplement of a minimum of 5 micrograms of B12 daily.

The information and advice published or made by me or my representative, Zainab Nasrawy, is not intended for use in or as a substitute for the diagnosis or treatment of any health or physical condition or as a substitute for a physician-patient relationship which has been established by an in-person evaluation of a patient.

Do not change your diet if you are ill or on medication, without the advice of a qualified health care professional such as your physician.

My Services or any of the information and ideas I share with you on social media, my Website or coaching program, do not provide personal medical advice and do not endorse any medical or professional practitioners or services.

I cannot and do not make any guarantees about your ability to get results with the ''Nasrawy Method'', ideas, information, tools or strategies provided by my Services.

Nothing on this page, my Website, social media accounts operated by my representative, Zainab Nasrawy, or any of my content or curriculum is a promise or guarantee of results.

By using my Services, or Website, you agree that you may not understand the information provided to you, or you may not achieve the weight loss or health outcomes you were expecting.

You alone are responsible and accountable for your decisions, actions, and results, and by your registration here you agree not to attempt to hold me liable for your decisions, actions or results, at any time, and under any circumstance.

If you have any questions, email: [email protected] 

Effective date: 19/04/2024