Terms and Conditions for Supply of Services

Weight Loss & Nutrition Intensive

 

Please read these Terms and Conditions carefully before purchasing any Services.

Once you place an order, a legally binding agreement is formed. If anything here is unclear, you should ask questions before purchasing.

For the purposes of this agreement, “Zainab Nasrawy” is my legal name. I work professionally under the name “Zaina Nasrawy.” Any reference to “Zainab Nasrawy” in this document refers to the same person.

1. Application of These Terms

These Terms and Conditions apply to all purchases of Services made by you (the Customer).

Nasrawy Ltd is a company registered in England and Wales (Company No. 13209294), with a registered office at 13 Russell Place, London, NW3 2BY, United Kingdom, and email address [email protected].

The Services are provided by Nasrawy Ltd and delivered by Zainab Nasrawy, who acts as the company’s representative and operates its coaching services and social media accounts.

Zainab Nasrawy works professionally under the name “Zaina Nasrawy.”

I am referred to as “I,” “me,” or “the Supplier.”

This agreement is business-to-business only.

The Services are intended for business owners, coaches, consultants, and other professionals who are purchasing the Services in the course of their business.

By purchasing, you confirm that:

  • You are acting for business purposes

  • You are not purchasing as a consumer under UK law

As a result, consumer cancellation rights do not apply.

Before completing your purchase, you must actively confirm that:

  • You are purchasing in the course of business

  • You understand that consumer cancellation rights do not apply

  • You have read and agreed to these Terms and Conditions

If you do not agree, you will not be able to complete your purchase.

You must be 18 years or older and legally able to enter into a binding contract.

2. Definitions

Contract: The legally binding agreement between you and me for the Services

Order: Your completed purchase through the Website

Services: The coaching Services described on the Website and in your Order

Website: www.znasrawy.com

Privacy Policy: The policy explaining how personal data is handled

3. Description of Services

The Services are described on the Website and in related written materials.

The Services are personalized. You are responsible for providing accurate and complete information so the Services can be delivered properly.

All Services are subject to availability.

I may make reasonable changes to the Services if required to comply with legal or safety requirements. You will be informed if this happens.

4. Your Responsibilities

You agree to:

  • Cooperate fully during the delivery of the Services

  • Provide all information reasonably required

  • Behave respectfully and professionally

Threatening, intimidating, or harassing behavior toward me is not acceptable.

If you fail to meet these responsibilities, I may pause or terminate the Services until the issue is resolved.

5. Fees and Payment

The price for the Services is shown on the Website at the time your Order is accepted, unless otherwise agreed in writing.

The full fee is payable upfront in a single payment before the Services begin.

Fees include VAT where applicable.

Payment is made by credit or debit card or another agreed payment method.

6. Refund Policy

Because the Services are highly personalized and involve significant time and intellectual work, refunds are generally not available once Services have started, except where specifically stated in this agreement.

By purchasing, you confirm that you are making a firm commitment to the full fee.

In the event of a serious personal emergency on your part (such as bereavement or sudden illness), I may, at my discretion, offer to pause the Services and reschedule them to a later time that is suitable for you. Any such accommodation will be considered on a case-by-case basis and is not guaranteed.

Any refund entitlement is governed by Section 10 below.

You also agree that filing a chargeback or payment dispute for Services that have been properly delivered is a breach of these Terms.

7. Delivery and Timing

The Services will usually begin within 2–3 business days after payment, unless we agree otherwise in writing.

Services are delivered remotely.

In the event of illness or other unforeseen circumstances on my part, I may reschedule the Services and provide a revised timeline. This will not be considered a breach of this agreement.

The Services include:

  • Two one-on-one video calls (60 minutes each)

  • Written guidance and frameworks

  • Unlimited written Q&A during the program

  • A personalized Nutrition Blueprint

  • Personal diagnosis and analysis

The Services are provided with reasonable skill and care.

8. Recording of Sessions

All video calls are recorded for documentation and quality purposes.

Participation in the Services requires consent to recording.

If you do not consent, I cannot provide the Services.

Recordings are confidential and will not be shared without your written permission unless required by law.

You agree not to share or distribute recordings.

9. Intellectual Property

All materials provided as part of the Services, including but not limited to written frameworks, documents, recordings, coaching materials, the Nutrition Blueprint, and any concepts or methods shared during the program (including the Nasrawy Method), remain the intellectual property of Nasrawy Ltd.

When you purchase the Services, you are granted a limited, non-transferable license to use these materials for your own personal use only.

You may not copy, reproduce, distribute, share, publish, teach, sell, or create derivative works from any materials or methods provided through the Services without my prior written permission.

You also agree not to share any materials from the program with third parties.

10. Failure to Deliver Services

If I fail to deliver a core part of the Services due to circumstances within my control, and no reasonable alternative can be agreed, you may be entitled to a partial refund.

For the purpose of calculating any refund under this section, the total program fee is allocated as follows:

* Diagnosis and analysis: $12,000 USD
* Personalized Nutrition Blueprint: $5,000 USD
* Second Zoom session (Blueprint review and refinement): $1,500 USD
* Unlimited written Q&A during the two-week program: $1,500 USD

If a particular part of the Services is not delivered due to circumstances within my control, and no reasonable alternative can be agreed, you will be entitled to a refund of the amount allocated to that undelivered part.

For example:

* If none of the Services are delivered, you will receive a full refund.
* If the Diagnosis and analysis have been delivered, but the Nutrition Blueprint, second Zoom session, and written support have not been delivered, you will receive a refund of $8,000 USD.
* If the Diagnosis, Nutrition Blueprint, and second Zoom session have been delivered, but the written support has not been delivered, you will receive a refund of $1,500 USD.
* If all Services have been delivered, no refund will be due.

No refund will be due for Services that have already been delivered, including time spent reviewing information, preparing for sessions, carrying out analysis, conducting coaching sessions, creating written materials, preparing the Nutrition Blueprint, or providing written guidance and support.

Nothing in this section affects any rights that cannot legally be excluded under the laws of England and Wales.

11. Termination

Either party may end this agreement by written notice if:

  • The other party commits a serious breach and does not fix it within 30 days, or

  • The other party becomes insolvent

Ending the agreement does not affect rights or obligations that already exist.

12. Limitation of Liability

Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

Otherwise, I am not responsible for indirect or consequential losses, including loss of profit, goodwill, or opportunity.

13. Governing Law

This agreement is governed by the laws of England and Wales.

Any disputes will be handled by the courts of England and Wales.

14. Disclaimer

The Services provided by Nasrawy Ltd are educational and coaching-based only.

Although this program may reference ideas, materials, or concepts associated with Dr. John McDougall, including his books, website, or courses, all content in this program is created and delivered independently by Nasrawy Ltd.

Any reference to Dr. McDougall or his work does not mean endorsement of my Services, and you should not expect the same results, outcomes, or medical benefits associated with the McDougall Program or any other program.

I am not a doctor and I do not practice medicine, diagnose medical conditions, or provide medical advice. Although I have completed The Starch Solution Certification Course created by Dr. John McDougall, MD, this does not make me a medical professional.

The information and guidance provided through my coaching, written materials, website, or social media are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for professional medical care.

Before making changes to your diet, exercise routine, or medications, you should consult a qualified healthcare professional, especially if you are ill, pregnant, or taking medication.

I do not guarantee any specific results, including weight loss or health outcomes, from using the Nasrawy Method or any information, tools, or strategies I provide.

You are responsible for your own decisions, actions, and results when using the information provided through my Services.

To the fullest extent permitted by law, Nasrawy Ltd will not be responsible for any loss, damage, or harm arising from your use or misuse of the information, guidance, or suggestions provided through the Services.

If you follow the plant-based dietary approach discussed in my program, you acknowledge that a minimum daily supplement of 5 micrograms of vitamin B12 is recommended.

15. Contact

Questions can be sent to:
[email protected]

Effective Date: 19 April 2024

Nasrawy Ltd

Represented by Zainab Nasrawy.

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