WEBSITE TERMS AND CONDITIONS
Effective date: July 28, 2026
1. About These Website Terms
These Website Terms and Conditions explain the rules for using www.znasrawy.com, including any pages or subdomains that link to these Terms.
Please read them carefully.
By continuing to use the Website after having a reasonable opportunity to read these Terms, you agree to follow them.
If you do not agree with these Terms, you should stop using the Website.
These Terms apply to your general use of the Website. They do not replace the separate Terms and Conditions that apply when you purchase the Weight Loss & Nutrition Intensive or another paid service.
2. Who We Are
The Website is owned and operated by:
Nasrawy Ltd
Company number: 13209294
Registered office: 13 Russell Place, London, NW3 2BY, United Kingdom
Email: [email protected]
Website: www.znasrawy.com
Nasrawy Ltd is a company registered in England and Wales.
In these Website Terms:
- “Nasrawy Ltd,” “we,” “us,” and “our” mean Nasrawy Ltd.
- “You” and “your” mean the person using the Website.
- “Website” means www.znasrawy.com and any page or subdomain that links to these Terms.
- “Content” means the text, articles, posts, photographs, graphics, videos, audio, documents, downloads, designs, branding, methods, frameworks, software, and other material available through the Website.
- “Program” means the Weight Loss & Nutrition Intensive.
The Services offered by Nasrawy Ltd are personally delivered on the company’s behalf by Zainab Nasrawy, who works professionally under the name Zaina Nasrawy.
3. These Terms Are Separate From the Program Terms
These Website Terms govern general Website use.
Purchasing the Weight Loss & Nutrition Intensive is governed by the separate Terms and Conditions for Supply of Services provided before purchase.
Viewing the Website, reading Website Content, contacting us, submitting an inquiry, completing an application, or taking part in an introductory conversation does not by itself create a coaching contract.
A contract for the Program is formed only in the way described in the separate Program Terms and Conditions.
If there is a difference between these Website Terms and the Program Terms:
- The Program Terms will apply to the purchase, payment, cooling-off period, cancellation, refund, delivery, and use of the Program.
- These Website Terms will continue to apply to your general use of the Website.
Nothing in these Website Terms changes a Program contract that has already been formed.
4. Who May Use the Website
The Website and the services described on it are intended for adults aged 18 or over.
By applying for or purchasing the Program, you confirm that you are at least 18 and legally able to enter into a contract.
If you are under 18, you must not apply for, purchase, or take part in the Program.
5. The Purpose of the Website
The Website provides information about:
- Nutrition.
- Eating patterns.
- Weight management.
- Whole-food, plant-based eating.
- Appetite and fullness.
- Lifestyle and behavior.
- The Nasrawy Method.
- The Weight Loss & Nutrition Intensive.
- Nasrawy Ltd and the services it offers.
- Related educational topics.
The Website may also allow you to:
- Contact us.
- Ask about the Program.
- Apply for the Program.
- Join an email list.
- Access educational materials.
- Schedule a conversation.
- Access a private or secure area, where available.
Website Content is provided for general education and information.
It is not personalized to you unless we clearly tell you in writing that it forms part of a personalized service you purchased.
6. General Information Is Not Personalized Advice
Website Content is written for a general audience.
It does not take into account your:
- Medical history.
- Current health.
- Symptoms.
- Medications.
- Allergies.
- Pregnancy or breastfeeding.
- History of an eating disorder.
- Personal nutritional needs.
- Weight history.
- Individual circumstances.
You should not assume that general Website Content is suitable for you personally.
Reading an article, post, email, webpage, social media post, download, or other general material does not create a coaching relationship.
Personalized coaching begins only after a Program contract has been formed and the personalized Services begin in accordance with the Program Terms.
7. Health and Medical Disclaimer
The Website provides nutrition and lifestyle education.
It does not provide:
- Medical diagnosis.
- Medical treatment.
- Emergency care.
- Medical supervision.
- Personal medical advice.
- A prescription or medication service.
Nasrawy Ltd is not a medical practice.
Zainab Nasrawy is not a doctor, dietitian, or other regulated medical professional.
Zainab Nasrawy completed The Starch Solution Certification Course created by Dr. John McDougall, MD. This certification does not make her a doctor, dietitian, or other regulated healthcare professional.
Information on the Website is not intended to diagnose, treat, cure, or prevent a disease.
Before making a significant change to your diet, exercise, medication, or supplements, you should speak to an appropriately qualified healthcare professional.
This is especially important if you:
- Have a diagnosed medical condition.
- Take prescription medication.
- Are pregnant or breastfeeding.
- Have a history of an eating disorder.
- Have severe food allergies.
- Have a significant digestive, metabolic, hormonal, or other health condition.
- Develop new, severe, or concerning symptoms.
You must not stop or change prescribed medication based only on Website Content.
If you have an urgent or serious health concern, contact an appropriate medical or emergency service. Do not wait for a response from Nasrawy Ltd or rely on the Website.
8. No Guarantee of Weight-Loss or Health Results
Website Content may discuss possible outcomes, experiences, or changes relating to:
- Weight.
- Appetite.
- Cravings.
- Eating behavior.
- Health.
- Lifestyle.
- Disease risk.
- Laboratory results.
We do not guarantee that you will achieve:
- A particular amount of weight loss.
- A particular rate of weight loss.
- A particular body weight.
- Permanent weight loss.
- A particular appetite or craving change.
- Prevention or reversal of a medical condition.
- Improvement of a medical condition.
- A particular laboratory result.
- The same outcome as another person.
Results differ because people’s circumstances differ.
Results may be affected by factors including health, medication, genetics, environment, food choices, personal decisions, consistency, and events outside our control.
Our responsibility is to provide any purchased Services with the level of care and skill required by law. We cannot promise a specific personal outcome.
9. Testimonials, Examples, and Client Stories
The Website may contain:
- Testimonials.
- Client experiences.
- Illustrative examples.
- Case studies.
- Descriptions of possible outcomes.
- References to research or other programs.
These are provided to explain experiences or ideas. They are not promises that you will receive the same result.
Individual experiences may not be typical.
Where an example is fictional, combined from more than one situation, or changed to protect someone’s identity, we may describe it as an example or illustration.
We will not publish an identifiable client’s private information, health information, messages, image, story, or results without appropriate permission.
10. References to Other Authors and Organizations
The Website may discuss research, ideas, books, programs, or materials associated with:
- Dr. John McDougall.
- Dr. Douglas Lisle.
- T. Colin Campbell.
- Other researchers, authors, educators, or organizations.
A reference to another person, book, study, course, organization, or program does not mean that they:
- Endorse Nasrawy Ltd.
- Endorse the Nasrawy Method.
- Endorse the Weight Loss & Nutrition Intensive.
- Supervise our work.
- Accept responsibility for the Website.
- Guarantee your results.
Third-party names, book titles, trademarks, images, quotations, and other material remain the property of their respective owners.
11. Intellectual Property
Unless we clearly state otherwise, the Website and its original Content are owned by Nasrawy Ltd or used with the permission of the relevant owner.
This includes:
- The Nasrawy Method.
- Written explanations and articles.
- Educational materials.
- Frameworks and processes.
- Website text.
- Graphics and photographs.
- Videos and audio.
- Downloads and documents.
- Branding and logos.
- Page design and layout.
- The structure and organization of Website Content.
- Program descriptions.
- Original social media and marketing Content.
The Content may be protected by copyright, trademark, database, confidentiality, and other intellectual-property laws.
Nothing on the Website transfers ownership of the Content or the Nasrawy Method to you.
12. Permission to Use Website Content
You may:
- Access and view the Website for your own lawful use.
- Read and display Website Content on your personal device.
- Print or download a reasonable number of pages for your own private, noncommercial learning.
- Share a link to a publicly available Website page.
- Quote a limited extract where the law allows, provided you identify the source accurately and do not create a misleading impression.
This permission is personal, limited, non-exclusive, and may be withdrawn if you seriously misuse the Website or Content.
Except where the law gives you a right that cannot be restricted, you must not, without our prior written permission:
- Copy substantial parts of the Website.
- Republish Website Content.
- Distribute or sell Website Content.
- Modify or translate Content for publication.
- Remove copyright, trademark, or ownership notices.
- Present our Content as your own.
- Use our Content with your clients.
- Teach the Nasrawy Method or our materials.
- Use the Content to create a competing coaching service, course, method, book, program, product, or membership.
- Create substantially similar commercial materials from our Content.
- Use automated tools to collect or scrape Website Content.
- Upload substantial Website Content to an artificial intelligence system for copying, commercial analysis, training, reproduction, teaching, or the creation of competing materials.
- Use our name, logo, branding, photographs, or trademarks in a way that suggests endorsement, partnership, certification, or affiliation.
Nothing in this section prevents a use that the law expressly allows without our permission.
To request permission, email [email protected].
13. Acceptable Use
You may use the Website only for lawful purposes.
You must not use or attempt to use it:
- To break any law or regulation.
- To commit fraud or impersonate another person.
- To threaten, harass, abuse, intimidate, or discriminate against someone.
- To send harmful, illegal, misleading, or malicious material.
- To introduce a virus, malware, malicious code, or another harmful technology.
- To gain unauthorized access to the Website, its server, an account, or another computer system.
- To interfere with the Website’s operation or security.
- To overload, damage, disable, or disrupt the Website.
- To test the Website’s security without written permission.
- To collect information about other users without lawful permission.
- To send spam or unauthorized advertising.
- To scrape or systematically extract Content.
- To misuse private documents, links, downloads, or account access.
- To infringe copyright, privacy, confidentiality, trademark, or another person’s rights.
- To make a false statement about Nasrawy Ltd, Zainab Nasrawy, the Website, or the Program.
You must not help another person carry out any prohibited activity.
14. Accounts, Passwords, and Secure Areas
This section applies only if the Website gives you an account, password, private link, client portal, or access to a secure area.
You must:
- Provide accurate information.
- Keep your login details private.
- Use a strong password.
- Take reasonable steps to protect your device and account.
- Tell us promptly if you believe someone has accessed your account without permission.
- Use your access only for its intended personal purpose.
- Not share a private link, password, account, or download with another person.
You are responsible for activity carried out through your account where that activity resulted from your failure to take reasonable security precautions.
We may temporarily suspend an account or secure link where we reasonably believe this is necessary to:
- Protect security.
- Investigate unauthorized access.
- Prevent misuse.
- Protect confidential information.
- Carry out maintenance.
- Comply with the law.
Where reasonably possible, we will explain the reason and give you an opportunity to correct the problem.
Cancelling or suspending Website access does not automatically cancel a separate Program contract. Cancellation of the Program must follow the Program Terms and Conditions.
15. Information and Materials You Send Us
You may send information through a contact form, application, email, questionnaire, message, or another approved method.
You must not knowingly send:
- Information that is materially false or misleading.
- Content you do not have the right to send.
- Malicious files or code.
- Another person’s private information without a lawful reason.
- Illegal, threatening, abusive, or discriminatory content.
You remain the owner of original information and materials you provide.
You give Nasrawy Ltd permission to receive, store, review, and use your information only as reasonably necessary to:
- Respond to your inquiry.
- Consider your application.
- Manage an Order or payment.
- Deliver a service you purchased.
- Handle a cancellation, refund, complaint, or legal matter.
- Comply with the law.
- Carry out another purpose explained to you when the information is collected.
Personal information will be handled under our Privacy Policy.
Health information may also require separate, explicit consent before it is reviewed or used to personalize the Program.
We will not use your private submission as a public testimonial or marketing material without separate permission.
You should not post health information or other sensitive information in a public comment area.
16. Links to Other Websites
The Website may contain links to third-party websites, social media platforms, research, books, services, products, or other resources.
We provide links for convenience, reference, or general information.
Unless we clearly state otherwise:
- We do not control the third-party website.
- We do not operate it.
- We do not guarantee that its information is complete, current, accurate, or suitable for you.
- A link does not mean that we endorse everything on that website.
- We are not responsible for its privacy, cookie, security, or business practices.
You should review the terms, privacy information, and security of a third-party website before using it or giving it personal information.
Nothing in this section excludes responsibility where the law does not allow responsibility to be excluded.
17. Website Availability
We take reasonable steps to keep the Website available, secure, and working properly.
However, we do not guarantee that:
- The Website will always be available.
- Access will always be uninterrupted.
- Every function will work on every device or browser.
- The Website will be completely free from errors.
- Every technical problem will be corrected immediately.
- The Website will always be free from viruses or other harmful material.
The Website may be temporarily unavailable because of:
- Maintenance.
- Security work.
- Technical failures.
- Internet or hosting problems.
- Updates.
- Events outside our reasonable control.
You are responsible for using reasonable security measures on your own device, including current security software where appropriate.
18. Changes to the Website
We may:
- Correct errors.
- Update Website Content.
- Add or remove pages.
- Change the Website’s design.
- Change or discontinue a free feature.
- Temporarily suspend access.
- Update descriptions of services that have not yet been purchased.
We may do this without advance notice where the change is minor, technical, administrative, necessary for security, or required by law.
We will not use a Website change to reduce the Services, rights, or protections contained in a Program contract that has already been formed.
Any material change to an existing Program contract will be handled under the separate Program Terms.
19. Accuracy and Updates
We take reasonable care when preparing Website Content.
However:
- General information may become outdated.
- Research and official guidance may change.
- A page may contain an accidental error.
- General information may not apply to your individual circumstances.
- A third-party source may later change or correct its information.
We may update or correct Content when reasonably necessary.
The absence of an immediate update does not mean that old Website Content remains suitable for current personal use.
You should check the date, context, and source of information before relying on it for an important health, financial, legal, or personal decision.
20. Applications, Prices, and Service Descriptions
Information on the Website about a service is an invitation to ask about or apply for that service. It is not automatically a binding offer.
Submitting an application or inquiry does not guarantee that:
- You will be accepted.
- A place will be available.
- The price will remain available indefinitely.
- A contract has been formed.
Before a Program contract is formed, we will provide the information required for that purchase, including:
- The main features of the Program.
- The total price.
- Any VAT or other tax we are legally required to charge.
- Payment instructions.
- Cancellation information.
- The Program Terms and Conditions.
- Our contact details.
We may change a price or service description before a contract is formed.
Once a contract has been formed, the agreed price and Services will be governed by the Program Terms and Order Confirmation.
We will not knowingly use false scarcity, false deadlines, hidden compulsory charges, fake reviews, or misleading information to influence a purchase.
21. Privacy and Cookies
Your use of the Website is also subject to our:
- Website Privacy Policy.
- Cookie Policy or cookie settings.
- Any separate privacy notice or consent provided when specific information is collected.
The Privacy Policy explains:
- What personal information we collect.
- Why we collect it.
- How we use and store it.
- Who we may share it with.
- How long we keep it.
- Your privacy rights.
- How to contact us about your information.
Where non-essential cookies require a choice, they will be controlled through the Website’s cookie banner or settings tool.
These Website Terms do not replace your privacy rights.
22. Our Responsibility to You
We are responsible for foreseeable loss or damage caused by:
- Our breach of these Website Terms.
- Our negligence.
- Our failure to use the level of care required by law.
A loss is foreseeable when it was an obvious result of the problem or when both parties reasonably understood that it might happen.
We are not responsible for loss caused by:
- Your unlawful use of the Website.
- Your use of Website Content as personalized medical advice when it was clearly described as general information.
- Information you knowingly provided that was materially false or incomplete.
- Your failure to protect your password or account after being warned of a security risk.
- A third-party website, service, bank, internet provider, or platform outside our reasonable control, unless we failed to use reasonable care in selecting or managing a service for which we were responsible.
- An event outside our reasonable control where we took reasonable care.
Because the Website is mainly provided for personal and educational use, we are not responsible to a consumer for a business loss such as:
- Lost profit.
- Lost revenue.
- Lost business opportunity.
- Lost contracts.
- Lost business goodwill.
This does not affect any separate responsibility we may have under a Program contract.
23. Responsibility We Do Not Exclude
Nothing in these Website Terms excludes or limits responsibility for:
- Death or personal injury caused by negligence.
- Fraud or fraudulent misrepresentation.
- A breach of your statutory consumer rights.
- Deliberate wrongdoing.
- Any responsibility that the law does not allow us to exclude or limit.
Nothing in these Terms removes a legal remedy you have because information or services were misleading, unsafe, faulty, or not provided with the care required by law.
24. Suspension or Ending Website Access
We may restrict, suspend, or end your access to the Website or a secure area where reasonably necessary because:
- You seriously or repeatedly breach these Terms.
- You create a security risk.
- You attempt unauthorized access.
- You threaten or seriously harass someone.
- You misuse private materials or intellectual property.
- You use the Website for fraud or illegal activity.
- The law requires us to act.
- The Website or relevant service is being closed.
Where the issue can reasonably be corrected, we will normally explain the problem and give you a reasonable opportunity to correct it.
We may act immediately where there is a credible threat, fraud, serious abuse, illegal activity, serious intellectual-property misuse, or an urgent security risk.
Ending Website access does not remove rights and responsibilities that arose before access ended.
It does not automatically decide whether a refund is due under a separate Program contract. Any Program refund will be handled under the Program Terms and applicable law.
25. Changes to These Website Terms
We may update these Website Terms to:
- Reflect a change in the Website.
- Improve clarity.
- Correct an error.
- Reflect a change in law.
- Respond to security or technical developments.
- Add a new Website feature.
The latest version will be posted on the Website with an updated effective date.
A revised version will normally apply from the date it is published.
We will not use a later version of these Website Terms to change a Program contract that was already formed.
Where a change materially affects registered users or their existing Website rights, we will take reasonable steps to bring it to their attention.
26. Transfer of Rights
You may not transfer personal Website account access or a private client area to another person without our written permission.
We may transfer the operation of the Website or our rights and responsibilities under these Website Terms as part of a genuine sale, reorganization, or transfer of the business, provided this does not reduce your legal rights.
We may use service providers to help operate the Website, including providers of hosting, email, forms, scheduling, video calls, file storage, banking, administration, and security.
27. No Partnership, Employment, or Agency
Your use of the Website does not create:
- An employment relationship.
- A business partnership.
- A joint venture.
- A franchise.
- An agency relationship.
Neither you nor Nasrawy Ltd may make commitments on behalf of the other merely because you use the Website.
28. Rights of Other People
These Website Terms are between you and Nasrawy Ltd.
Unless the law says otherwise, another person does not have the right to enforce them.
29. Delayed Enforcement
If either party does not immediately enforce a right or term, that does not mean the right or term has been permanently waived.
30. If Part of These Terms Is Invalid
If a court or other authority decides that part of these Website Terms is invalid or cannot be enforced:
- The remaining parts will continue to apply where legally possible.
- The invalid part will be removed or adjusted only as much as necessary.
- The adjustment will not remove or reduce a mandatory consumer right.
31. Law and Courts
These Website Terms are governed by the laws of England and Wales.
If you live in England or Wales, legal proceedings may normally be brought in the courts of England and Wales.
If you live in Scotland, Northern Ireland, or outside the United Kingdom, this choice of law does not remove any mandatory consumer protection that applies where you normally live.
You may bring legal proceedings in any court that has authority under the applicable consumer law and court rules.
Nothing in these Website Terms forces an overseas consumer to bring a claim only in England where the law gives that consumer the right to bring it elsewhere.
32. Complaints
If you believe there is a problem with the Website or Website Content, contact:
Please explain:
- What happened.
- Which page or part of the Website is affected.
- When the problem occurred.
- What outcome you are seeking.
- Any relevant screenshots or information.
We will:
- Review the complaint fairly.
- Consider relevant information.
- Explain our response.
- Make a genuine effort to resolve the matter.
Nothing in this section prevents you from using a legal right or contacting a regulator or other authority with the power to consider the issue.
33. Contact Details
Questions about these Website Terms may be sent to:
Nasrawy Ltd
13 Russell Place
London
NW3 2BY
United Kingdom
Email: [email protected]
Website: www.znasrawy.com
Company number: 13209294
The Website is operated by Nasrawy Ltd.
The Services offered through the Website are personally delivered on behalf of Nasrawy Ltd by Zainab Nasrawy, professionally known as Zaina Nasrawy.