Terms and conditions (audit)

Terms and Conditions for Supply of Service -

Regulation & Appetite Audit

For the purposes of this Agreement, “Zainab Nasrawy” refers to my legal name. I am professionally known as “Zaina Nasrawy.” All references to “Zainab Nasrawy” in this document should be understood accordingly.

Please read all these Terms and Conditions.

As I can accept your order and make a legally enforceable agreement without further reference to you, you must read these Terms and Conditions to make sure that they contain all that you want and nothing that you are not happy with.

1. Parties

For the purposes of this Agreement:

“Supplier”, “I”, “me” refers to Nasrawy Ltd, a company registered in England and Wales under company number 13209294, whose registered office is 13 Russell Place, London, NW3 2BY, email [email protected].
“Zainab Nasrawy” is my legal name. I am professionally known as “Zaina Nasrawy.”
“Customer”, “you” refers to the individual or business purchasing the Services.

2. Nature of This Agreement (Business-to-Business)

This Agreement is entered into in the course of business.

You confirm and warrant that:

You are purchasing the Services primarily for professional, business, or self-development purposes, and
You are not purchasing the Services for personal, household, or consumer use, and
You are not acting as a consumer under UK consumer law or equivalent consumer protection legislation in your jurisdiction.

Accordingly, you acknowledge and agree that consumer cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply.

3. Acceptance of Terms

These Terms and Conditions apply to all purchases of the Services.

By placing an order, submitting payment, or engaging with the Services in any way, you confirm that:

You are at least 18 years old
You have read, understood, and agree to be bound by these Terms and Conditions

If you do not agree to these Terms and Conditions, you must not purchase or use the Services.

4. Definitions

“Contract” means this legally binding agreement between you and me.
“Services” means the Regulation & Appetite Audit described in Clause 5.
“Order” means your request to purchase the Services.
“Written Feedback” means the written interpretive commentary I provide based on the information you submit.

5. Description of the Services (Scope)

The Regulation & Appetite Audit is a written-only, diagnostic and interpretive service.

The Services consist solely of:

Reviewing written information you choose to submit regarding your eating patterns, meal structure, timing, and hunger experiences
Providing Written Feedback identifying possible contributors to appetite or hunger dysregulation
Responding to reasonable written follow-up questions via email within the 7-day audit period

The Services expressly do not include:

Coaching
Behaviour change guidance
Meal plans
Prescriptive nutritional advice
Implementation support
Ongoing support beyond the audit period
Medical, therapeutic, or clinical services
Video calls, phone calls, or live sessions of any kind

The Services are deemed complete when the Written Feedback has been delivered.

6. No Guarantee of Outcome

You acknowledge and agree that:

The Services are interpretive and educational, not corrective
No outcomes, results, improvements, or changes are promised or guaranteed
The Services do not constitute a reset, intervention, treatment, or transformation

You remain solely responsible for any decisions, actions, or changes you choose to make following receipt of the Written Feedback.

7. Customer Responsibilities

You agree to:

Provide information that is honest, accurate, and complete to the best of your knowledge
Understand that the usefulness of the Written Feedback depends on the quality of the information you submit
Use the Services for your own professional or personal understanding only

Failure to provide adequate or accurate information does not constitute a failure to deliver the Services.

8. Fees and Payment

The fee for the Services is $3,000 USD
Payment is due in full prior to commencement of the Services
Fees are exclusive of VAT unless otherwise stated

The Services will not commence until payment has been received in full.

9. Refund Policy

Due to the personalised, intellectual, and time-bound nature of the Services:

No refunds are available once the Services have commenced
The Services are deemed to have commenced when I begin reviewing your submitted materials

Refunds will only be considered if:

No Written Feedback is delivered at all, and
No reasonable remedy can be provided

Dissatisfaction with the interpretation, depth, or conclusions of the Written Feedback does not constitute grounds for a refund.

10. Intellectual Property

All materials, frameworks, concepts, and Written Feedback provided remain my intellectual property.

You may:

Use the Written Feedback for your own reference

You may not:

Share, reproduce, publish, distribute, or commercialise any part of the Written Feedback without my prior written consent

11. Limitation of Liability

Nothing in this Agreement limits or excludes liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

Subject to that:

I shall not be liable for indirect, incidental, or consequential losses
I shall not be liable for loss of profit, opportunity, or business
My total liability under this Agreement shall not exceed the total amount paid for the Services

12. Medical and Professional Disclaimer

I am not a medical doctor and do not provide medical advice.

The Services:

Are educational and interpretive only
Are not a substitute for medical care, diagnosis, or treatment

You should consult a qualified healthcare professional before making dietary or medical changes, particularly if you are ill, pregnant, or taking medication.

13. Termination

Either party may terminate this Agreement by written notice prior to commencement of the Services.

Once the Services have commenced, termination does not entitle you to a refund.

14. Governing Law and Jurisdiction

This Contract and any non-contractual matters arising out of or in connection with it are governed by the law of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.

DISCLAIMER (Regulation & Appetite Audit)

The Regulation & Appetite Audit is an educational and interpretive service only.

Although this Service may reference general concepts, frameworks, or publicly available materials associated with Dr. John McDougall, his books, or educational content, all such references are presented independently of Nasrawy Ltd and do not constitute endorsement by Dr. McDougall.

The Services do not provide medical advice, diagnosis, treatment, dietary prescriptions, or personalised nutritional recommendations.

I am not a medical doctor and do not practise medicine. The Services are not a substitute for professional medical care. You should consult a qualified healthcare professional before making any changes to your diet, lifestyle, or medications, particularly if you are ill, pregnant, or taking prescription medication.

The Services are diagnostic and interpretive in nature and are designed to identify possible contributors to appetite or hunger patterns. They are not intended to correct, treat, or resolve those patterns.

No guarantees or promises are made regarding outcomes, weight loss, health improvements, or results of any kind.

You remain solely responsible for any decisions or actions you take following receipt of the Written Feedback, and you agree that Nasrawy Ltd shall not be liable for any outcomes, interpretations, or actions arising from your use of the Services.

By engaging with the Services, you confirm that you are over 18 years of age and that you understand and agree to these terms.

If you have any questions, please contact: [email protected]

Effective date: [19/04/2024]